International Sales Assistant

UniGroup Worldwide Japan

Address: Level 14, Hibiya Central Building, 1 Chome−2−9, Nishi-Shimbashi, Minato-ku, Tokyo, 105-0003, Japan

www.unigroup.asia

To apply, please contact aimee.zhang@unigroup.asia

At UniGroup Asia, one of the largest moving and relocation service brands, we believe that your career should be more than just a job; it should be a journey of growth and fulfillment. As you consider your next career move, we invite you to explore the exciting opportunities that await you within our dynamic organisation.

Joining UniGroup Asia means becoming a part of a team that thrives on innovation, collaboration, and diversity. We are committed to empowering you to reach your full potential and contribute to our collective success.

Take a closer look at our job openings and discover how you can be part of UniGroup Asia’s vision for a brighter future.

Essential Duties and Responsibilities:

·       Assist manager to prepare the sales related documents and make appointment with client.

·       Assist in preparing the quotes through getting the cost from freight forwarding company with Air/Sea/Land freight, also the cost from our own offices or international partner agent in other Destination country.

·       Assist with manager to determine best route for export/import based on customer's specific case. Record the quote status.

·       Collect customs requirements for both origin and destination as well as general process of shipping.

·       Assist manager to handle complaints and resolve issues if any.

·       Follow up payments settlement when necessary.

·       Visit operation site when necessary for outbound and inbound shipments.

·       Preparation of weekly reports for sales meeting and monthly report for management meeting.

·       Record the shipment data and quote via company's internal system.

·       Develop new local accounts and explore the business opportunities via all possible resources such as Tele-marketing, networking and marketing events, etc.

 

Qualifications:

·       Strong English language skills in written and oral English.

·       Previous experience in Freight Forwarding, International Trade, International Hotel or foreign organization is preferred.

·       Outgoing and proactive personality.

·       Ability to communicate effectively in writing and in-person.

·       Strong interpersonal skills with a high degree of professionalism

·       Strong capacity to prioritize and multitask under a set timeline

·       MS Office (Word, Excel, PowerPoint) and basic computer literacy is required

·       Colleague diploma or above

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International Customer Service Manager